As digital work environments become increasingly complex (from heavier AI applications to increasing pressure on systems and capacity), IT teams are under pressure to stay ahead of technical issues that can silently affect performance and user experience. This increasing pressure is reflected, for example, in the availability of memory, which is increasingly under strain. This makes it particularly important for organizations to have clear, data-driven insights so they can determine where additional capacity will have the most impact.

The latest WXP updates, available for Pro and Elite customers, help organizations maintain control over increasingly complex IT environments. They signal problems early, clarify where systems are under pressure, and increasingly take automatic action to prevent disruptions. For instance, IT teams can immediately see where memory is under pressure and receive concrete advice on how targeted adjustments, such as upgrades or configuration changes, can improve performance. At the same time, WXP provides broader insights into factors such as applications, networks, and system management, which together determine the daily work experience of employees.

Enhanced AI Remediation: From problem to solution - automatically

In hybrid work environments, where complexity is increasing, WXP helps resolve incidents faster and with less manual work. Each alert is linked to an AI-suggested solution that guides IT teams or is executed automatically.

Thanks to smart combinations of real-time signals, previous solutions, and the Workflow Builder, common tasks can be easily automated, from cleaning up memory to implementing default settings.

This way, IT teams not only resolve recurring issues faster but also prevent them from reoccurring. The result: less reactive work and more room for a proactive, future-proof IT approach.

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New Custom Data Reports: more insight for smarter optimization and lifecycle decisions

With Custom Data Reports, organizations gain the flexibility to determine which data and insights are relevant to them. By combining signals from devices and applications, IT teams can better see what causes delays or instability without relying on standard dashboards.

Thanks to tailored reports on the 'health' of devices, IT teams can quickly identify the root cause of issues, such as overloaded memory, operating system errors, or outdated software. At the same time, patterns become visible across the entire device fleet, allowing for more targeted optimization. This helps organizations utilize devices longer and make better-informed decisions about replacements and upgrades, based on current data rather than assumptions. This improves the work experience, reduces costs, and extracts more value from their existing technology.

New Carbon Footprint Report: more insight into impact and energy consumption

With the new Carbon Footprint Report, WXP further expands its analytical capabilities with an additional focus on sustainability. Organizations gain better insight into how devices are used, how much energy they consume, and what the estimated CO₂ emissions are.

These insights help IT teams make smarter choices, weighing performance, costs, and environmental impact in conjunction. All within one platform.

HP brings smart notifications to Microsoft Teams to improve work experience

The role of IT within organizations is changing. IT teams are increasingly collaborating with HR and business to enhance the work experience of employees, not just to support systems. Clear and timely communication plays a crucial role in this, especially in hybrid work environments.

With Pulse Notifications for Microsoft Teams, IT and HR teams can easily share updates via the tools that employees use daily. Think of notifications that help employees perform small actions, such as removing unused or non-compliant software. This cleans up systems and keeps performance optimal.

By integrating communication into the daily workflow, organizations increase employee engagement, gather better insights into sentiment, and simultaneously reduce digital noise and disruption.

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HP expands WXP API with Protect and Trace functionality for improved device management and security

HP has expanded the WXP API with Protect and Trace via Wolf Connect, enabling IT teams to locate, lock, and remotely wipe devices worldwide, even when they are powered off. The API is flexibly deployable and supports a wide range of additional use cases and operational applications. This helps organizations reduce costs and enables partners to develop valuable, additional services that contribute to higher customer satisfaction.

By integrating this functionality into existing workflows, IT teams can respond faster without switching between different systems. This reduces manual steps and ensures more consistent and scalable security processes. The result is a more efficient approach to incident management and asset management, without added complexity or the need for new dashboards. More information can be found in the datasheet of HP Protect and Trace with Wolf Connect.

HP introduces Poly+ Analyze for smarter and more reliable meeting rooms

HP launches Poly+ Analyze, a new premium service for audio and video equipment. The service offers 24/7 support, fast replacement of parts, and smart software to better manage meeting rooms.

IT teams gain better insight into the performance of meeting rooms and can more quickly detect and resolve issues remotely. This leads to meetings with fewer disruptions. Organizations can also opt for additional support from HP, such as on-site assistance or remote management.

Availability

Enhanced AI Remediation, Workflow Builder, Custom Data Reports, Pulse Notifications for Microsoft Teams, the Wolf Protect and Trace API, and Poly+ Analyze are available immediately. The Carbon Footprint Report is expected to be available by early summer 2026.

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